Our Policies | Million Dreams Designs

Our Policies

Privacy Policy

At Million Dreams Designs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from our store.

Information Collection

We collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, and payment details when you make a purchase or sign up for our newsletter.

Information Use

We use your information to process your orders, communicate with you, and improve our services. We do not sell or share your personal information with third parties, except as necessary to fulfill your order or comply with legal requirements.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of employees with special access rights.

Return and Refund Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, please read our return and refund policy below:

Eligibility for Returns

We accept returns of unworn, unused, and undamaged items within 30 days of purchase. Custom and personalized items are not eligible for returns unless they arrive damaged or defective.

Return Process

To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for return. We will provide you with instructions on how to return your item.

Refunds

Once we receive and inspect your returned item, we will process your refund. The refund will be issued to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable.

Shipping Policy

We strive to provide our customers with fast and reliable shipping services. Please review our shipping policy below:

Processing Time

Orders are typically processed within 2-3 business days. Custom and personalized items may take longer to process.

Shipping Rates and Delivery Times

Shipping rates are calculated at checkout based on your location and the weight of your order. Delivery times vary depending on the shipping method selected and your location. Standard shipping usually takes 5-7 business days, while expedited shipping options are available for faster delivery.

International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Terms of Service

By using our website and making a purchase from Million Dreams Designs, you agree to the following terms and conditions:

Use of Website

You agree to use our website for lawful purposes only and not to engage in any conduct that restricts or inhibits any other user from using or enjoying the website.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Million Dreams Designs and is protected by copyright laws. Unauthorized use of any content on this site is prohibited.

Limitation of Liability

Million Dreams Designs is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.